{"id":827,"date":"2019-12-01T15:54:57","date_gmt":"2019-12-01T14:54:57","guid":{"rendered":"http:\/\/wp.vlthemes.com\/leedo\/?post_type=portfolio&p=827"},"modified":"2023-09-15T10:50:35","modified_gmt":"2023-09-15T08:50:35","slug":"verificacion-documental","status":"publish","type":"portfolio","link":"https:\/\/bearubio.com\/en\/portfolio-2\/verificacion-documental\/","title":{"rendered":"Iberia"},"content":{"rendered":"
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problem.<\/span><\/h2>\n

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The COVID crisis changed the way people travelled. Very few countries did not require entry documentation (tests, vaccination certificates, health declarations, etc.). This caused a lot of uncertainty for passengers and long queues at airports, negatively affecting the customer experience and causing operational problems at the airport, usually leading to delays.<\/p>\n

In this context, we asked ourselves how we could improve our customers' experience and reduce their uncertainty while avoiding operational problems.<\/p>\n

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Company:<\/dt>
Iberia<\/dd><\/dl>
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Role:<\/dt>
Product & Design Lead<\/dd><\/dl>
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Year:<\/dt>
2021 - 2022<\/dd><\/dl>
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solution.<\/span><\/h2>\n

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Creation of a new digital product consisting of 3 main areas:<\/p>\n